Lexus Relax is available for all vehicles up to 10 years of age or 185,000 kms from the vehicle's first registration. Please refer to the eligibility criteria terms and conditions below.
WARRANTY
LEXUS RELAX
Lexus Relax is revolutionising how we look after your car, with a new 12 months warranty if you service with us. So you can feel complete peace of mind, year after year.
Yes, you are always welcome! Whenever you perform a maintenance at an authorised Lexus Dealer, you will benefit from a Lexus Relax warranty until your next service is due. That is a 1-year or 15,000km warranty(whichever comes first) for most Lexus vehicles*. Relax can only be granted if your vehicle is less than 10 years or fewer than 185,000 km from the first registration of your vehicle.
*Please check your vehicle Service and Warranty booklet to discover your vehicle service schedule.
Your vehicle will benefit from Lexus Relax, regardless of whether you have had your previous maintenance outside of the Lexus Authorised Network, as long as your vehicle is eligible.
Yes, you are always welcome! You will benefit from Lexus Relax until your vehicle reaches 10 years or 185,000km mileage from the vehicle's first registration.
No. We hope to see you again and be able to provide to your vehicle the next maintenance so you can benefit from a new Lexus Relax warranty.
While still benefiting from Relax, you remain entirely free to have additional services provided by non-Authoriesed Lexus Repairer. The use of a non-Authoriesed Lexus Repairer does not affect the Relax coverage validity unless the defect for which the additional warranty is claimed was the result of work done by a non-Authorised Lexus Repairer. (See Terms and Conditions Section "Exclusions")
FREQUENTLY ASKED QUESTIONS
Lexus Relax is a service-activated warranty.
When you get your Lexus serviced by a Lexus Authorized repairer you get a 12-month warranty on your vehicle.
All Commercial and Passenger vehicles that are less than 10 year old or under 185,000KM that were produced for the European/UK market are eligible.
Yes, you do not have to previously serviced your vehicle with a Lexus Authorised repairer.
Yes, you do not have to previously purchased the vehicle from a Lexus dealer.
Yes, every time you service the warranty is renewed.
Yes, as long as they are less than 10 years old or under 185,000km.
Return for service on time, most Lexus' have a 15,000KM or one-year service interval. Once you return for service before your service is due, we will renew the Lexus Relax Warranty.
This is a comprehensive, pan-European warranty from Lexus. A full list of coverage can be found in our Ts & Cs.
EXTRA PEACE OF MIND WITH EVERY SERVICE
If you choose Lexus to service your vehicle, you’ll get expert technicians, who only use genuine parts. And we’ll reward your loyalty with a 12-month Lexus Relax warranty. When your next service is due, if you return to a Lexus Retailer / Authorised Repairer a new 12-month Lexus Relax warranty will be activated for your vehicle. Whenever you service with us you are eligible for a new Relax warranty up to the vehicles 10th birthday or until the vehicle has reached 185,000KM’s (whichever comes first), after the expiration of the Manufacturer Warranty.
For full details view our terms and conditions associated with this warranty.
KEEP YOUR LEXUS UNDER WARRANTY FOR UP TO 10 YEARS
Lexus Relax is a testament to the confidence we place in the quality of our vehicles. After your manufacturer’s warranty finishes, you can still feel complete peace of mind, with 12 months warranty when you service with us. So you can rest assured that your car is in safe hands—with expert technicians, who only use genuine parts. So your Lexus stays 100% Lexus.
REWARDING LOYALTY
At Lexus, we strive to create the finest customer experience and this extends to servicing your car. So, if you choose Lexus to service your vehicle, we’ll reward your loyalty. Whenever you service with us you are eligible for a new Relax warranty up to the vehicles 10th birthday or until the vehicle has reached 185,000KM’s (whichever comes first), after the expiration of the Manufacturer Warranty.
DRIVE CAREFREE
All eligible Lexus models coming in for a periodic service automatically receive a Lexus Relax extra warranty.
Eligible Criteria:
- Your car must be over 2 years old or above 85,000km.
- The remaining manufacturer's warranty must be less than 1 year or less than 15,000km.
- Vehicle is less than 10 years old and below 185,000km.
- Vehicle was originally manufactured for supply to a European market
WARRANTY DURATION
With Lexus Relax, your extra warranty will be valid from the date of your service until your next service is due—usually 12 months or 15,000 km—whichever comes first. For more information, ask your retailer or refer to your car manual for recommended service intervals.
