WEBSITE ACCESSIBILITY STATEMENT
This accessibility statement applies to the website of Lexus Ireland.
This accessibility statement applies to:
- Website: https://www.lexus.ie/
This website is designed to comply with the European Accessibility Act (Directive (EU) 2019/882), and the SI No. 636/2023 the European Union (Accessibility Requirements of Products and Services) Regulations 2023 (Irish Regulations)
Please note that this statement does not cover other content or websites published on any of the subdomains or services of third-party vendors. These websites and their content or services have their own specific accessibility statements.
General description of the service
This website provides information about Lexus’ products, services, and company details. It is designed to offer a seamless user experience for all visitors, including those with disabilities. The website includes, without limitation, sections on vehicle models, retailer locations, customer support, and company news.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. The main components and templates used across our websites have undergone an external accessibility audit, including both automated and manual checks.
Accessibility features
The website is structured to ensure easy navigation and accessibility. Of the 12 WCAG criteria that the website meets, the most important features you should be able to access are:
- WCAG criterion “1.3.2: Meaningful Sequence”: When the sequence in which content is presented affects its meaning, a correct reading sequence can be programmatically determined.
- WCAG criterion “2.1.1: Keyboard”: All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes, except where the underlying function requires input that depends on the path of the user's movement and not just the endpoints.
- WCAG criterion “2.4.6: Headings and Labels”: Headings and labels describe topic or purpose.
- WCAG criterion “1.3.4: Orientation”: Content does not restrict its view and operation to a single display orientation, such as portrait or landscape, unless a specific display orientation is essential.
- WCAG criterion “3.1.1: Language of Page”: The default human language of each Web page can be programmatically determined.
Non-accessible content
Despite our best efforts to ensure the accessibility of our website, we are aware of some limitations, which we are working to fix. Of the 6 WCAG criteria for which the website still needs improvement, the most important known limitations are listed below:
- WCAG criterion “1.3.1: Info and Relationships: ID values not all unique
- WCAG criterion “2.4.2: Page Titled” Page Title one word in length
- WCAG criterion “3.2.1: On Focus” Instances not indicating when a link will open a new window/tab.
- WCAG criterion “3.2.2: On Input” Instances not indicating when a link will open a new window/tab.
- WCAG criterion “4.1.2: Name, Role, Value” Deprecated tags or attributes
Feedback and contact information
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:
- Email: lexuscs@lexus.ie
We try to respond to feedback within 15 business days from the date of receipt of the enquiry.
Compatibility with browsers and assistive technology
Our website is designed to be compatible with the following assistive technologies:
Operating systems and navigation programs:
- Chrome version: 122.0.6261.70
- Edge version: 121.0.2277.128
- Firefox version: 123.0
- Safari version: 17.3
- Windows version: Windows 11 Pro
- MacOS version: Sanoma 14.1.1
- Android version: Android 13
- iOS version: iOS 17.3.1
Screen readers:
- NVDA version 2023.10
- Voice-over
- Talkback
Technical specifications
The accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
Improvement plan
Lexus Ireland remains committed to improving the accessibility of the website in appreciable time. With the help of the accessibility audit, the website is being systematically improved.
Preparation of this statement
The audit of the website was conducted in March 2024.
This statement was prepared in June 2025.