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EXCEPTIONAL CUSTOMER SERVICE

SERVICE & MAINTENANCE

LEXUS SELF-CHARGING HYBRID

OVER ONE MILLION LEXUS SELF-CHARGING HYBRID CUSTOMERS

Remarkable fuel efficiency. Low emissions. Unparalleled luxury. It’s no wonder so many drivers have switched to Lexus Hybrid. Lexus’s introduction of full hybrid power to the luxury car market in 2005 paved the way for every model in its range to feature the technology. In anticipation of the future we stopped selling diesel engines over 5 years ago. Around the world, Lexus currently sells 10 hybrid models, the largest full hybrid line-up of any premium car brand so we are experts in self charging hybrid technology.

15 YEAR LEXUS HYBRID BATTERY EXTENDED COVER

At Lexus we are proud to be pioneers in self charging luxury hybrid technology and we know that a common question among customers who want to move to a hybrid is the lifespan of the hybrid battery and the cost of replacing it if something goes wrong.

On top of our comprehensive 5 year or 100,000 Km Hybrid Battery Warranty, customers can benefit from our Hybrid Battery Extended Cover which ensures an additional year or 15,000 KMS (whichever comes sooner) of cover. This can be renewed up to the 15th anniversary of the car's registration, with no limit on total kilometres. Hybrid Battery Extended Cover is included when you have a Hybrid Service carried out on your vehicle only by your Authorised Lexus Retailer who will be happy to provide further details. The Lexus Hybrid Health Check (HHC) is free with any Hybrid Service.


  

  
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WE PROVIDE

Amazing Customer Service
When you purchase a Lexus, you can rest assured that you will receive amazing customer service. Our commitment to these high standards has been proven more than once.

Added Ease And Comfort
Your local Lexus Retailer can offer you peace of mind motoring through a variety of additional servicing options such as a loan car, collection and delivery, valeting and while- you-wait servicing in modern and comfortable surroundings*.

5 Star Lexus Parts And People
Our genuine parts and accessories are produced to the same high standards as our cars. Our car servicing also offers many highly competitive features and benefits, with all work carried out by expertly trained Lexus technicians.

HYBRID HEALTH CHECK

Our hybrid vehicles are powered by Lexus Hybrid Drive technology – the original and most sophisticated of all premium hybrid systems, so our technicians are uniquely experienced in Hybrid servicing.

An annual Hybrid Health Check is the best way to ensure you are getting the most out of your Lexus Hybrid, ensuring that this progressive technology continues to reward you with unrivalled driving pleasure for many years to come.


  

  
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  • Hybrid System Test

    Our technicians will test the entire Hybrid system and provide you with a written report detailing the health of your Hybrid vehicle.

  • Details Explained

    All of the details will be explained to you, and if any work is needed to maintain the system's performance, we will always talk you through the points that need attention.

  • Benefits

    You will benefit from an extra 1 year or 15,000 kilometres (whichever comes sooner) hybrid battery warranty extension with each Hybrid Health check. This is available up to the 10th anniversary of the vehicle’s registration with no limit on total mileage. Terms and Conditions apply, please contact your Lexus Dealer for full details.


  

  
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LEXUS ACCIDENT REPAIR

If your Lexus needs repair following an accident, we would always recommend that you take it to the people who know your vehicle best and maintain meticulous standards in everything they do. Your Lexus Retailer achieves these benchmarks. Our specialist repair professionals are highly trained and fully equipped with the latest technology, so all work is completed to the very highest levels. Only genuine parts are used and your vehicle is returned to NCAP standards: in other words, it will be as good as new. A courtesy car will also be provided while your Lexus is being repaired.


BENEFITS

  • Fully trained Lexus Paint and Body technicians
  • Genuine Lexus parts
  • Repairs made to the highest possible standards
  • Vehicle returned to New Car Assessment Programme (NCAP) level
  • Courtesy car while yours is being repaired*
  • * Courtesy car subject to availability.

    
  

  
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    FREE VISUAL SAFETY CHECK

    You can book a free visual safety check at any time at your local Lexus Retailer. This is a comprehensive inspection of your vehicle, checking everything from bodywork to brakes. You'll be provided with a report at the end of the check highlighting any work needed urgently and we will also advise you of any work that may need to be done in the near future.