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EXCEPTIONAL CUSTOMER SERVICE

SERVICE & MAINTENANCE

CLASS LEADING OWNERSHIP EXPERIENCE

Peace of mind motoring

Lexus retailers are committed to delivering the highest level of customer satisfaction. you can catch up on the news with a cup of coffee in our comfortable lounge area or browse the internet at your leisure

Meanwhile, our technicians perform their tasks with optimum efficiency to get you back on the road with minimum interruption to your day. Our technicians undergo many hours of training on Lexus cars, in addition to their years of mechanical experience.

They are also kept constantly up to date with the latest developments in Lexus service engineering and technology. This emphasis on cutting-edge staff training and continuous career development helps provide you with the peace of mind that we’re doing our utmost to ensure your ownership experience is second to none.

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 WE PROVIDE

AMAZING CUSTOMER SERVICE
When you purchase a Lexus, you can rest assured that you will receive amazing customer service. Our commitment to these high standards has been proven more than once.

ADDED EASE AND COMFORT
Your local Lexus Retailer can offer you peace of mind motoring through a variety of additional servicing options such as a loan car, collection and delivery, valeting and while- you-wait servicing in modern and comfortable surroundings*.

5 STAR LEXUS PARTS AND PEOPLE
Our genuine parts and accessories are produced to the same high standards as our cars. Our car servicing also offers many highly competitive features and benefits, with all work carried out by expertly trained Lexus technicians.

HYBRID HEALTH CHECK

Our hybrid vehicles are powered by Lexus Hybrid Drive technology – the original and most sophisticated of all premium hybrid systems, so our technicians are uniquely experienced in Hybrid servicing.

An annual Hybrid Health Check is the best way to ensure you are getting the most out of your Lexus Hybrid, ensuring that this progressive technology continues to reward you with unrivalled driving pleasure for many years to come.

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  • Hybrid System Test

    Our technicians will test the entire Hybrid system and provide you with a written report detailing the health of your Hybrid vehicle.

  • Hybrid Health Check

    The Hybrid Health check is free of charge as part of any Lexus Service. But if you aren't due for a service for a while, you can maintain your peace of mind with a standalone Hybrid Health Check for just €65.

  • Details Explained

    All of the details will be explained to you, and if any work is needed to maintain the system's performance, we will always talk you through the points that need attention.

  • Benefits

    You will benefit from an extra 1 year or 15,000 kilometres (whichever comes sooner) hybrid battery warranty extension with each Hybrid Health check. This is available up to the 10th anniversary of the vehicle’s registration with no limit on total mileage. Terms and Conditions apply, please contact your Lexus Dealer for full details.

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LEXUS ACCIDENT REPAIR

If your Lexus needs repair following an accident, we would always recommend that you take it to the people who know your vehicle best and maintain meticulous standards in everything they do. Your Lexus Retailer achieves these benchmarks. Our specialist repair professionals are highly trained and fully equipped with the latest technology, so all work is completed to the very highest levels. Only genuine parts are used and your vehicle is returned to NCAP standards: in other words, it will be as good as new. A courtesy car will also be provided while your Lexus is being repaired.


BENEFITS

  • Fully trained Lexus Paint and Body technicians
  • Genuine Lexus parts
  • Repairs made to the highest possible standards
  • Vehicle returned to New Car Assessment Programme (NCAP) level
  • Courtesy car while yours is being repaired*
    • * Courtesy car subject to availability.

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    FREE VISUAL SAFETY CHECK

    You can book a free visual safety check at any time at your local Lexus Retailer. This is a comprehensive inspection of your vehicle, checking everything from bodywork to brakes. You'll be provided with a report at the end of the check highlighting any work needed urgently and we will also advise you of any work that may need to be done in the near future.

    LEXUS TYRES

    REMAINING SAFE ON THE ROAD

    To remain safe on the road, it’s vital to keep your tyres in good condition. Driving with worn tyres could result in a fine of up to €480, plus 4 penalty points.

    Your local Lexus Retailer can fit the exact tyre your vehicle needs at a competitive price. We’ll even price match if you find it cheaper locally within 5 days. Terms and Conditions apply, please ask your Retailer for more details.

    The condition of your tyres can also affect your vehicles performance on wet road surfaces.

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